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My website is down...




My website is down..

In a unlikely event your website is down please do check the following

a, Your domain has not expired - If your domain is registered with us you can check to see if your domain is in need of renewal in the Client Portal at https://astutium.com/clientarea.php
Please do note that all domain reminder notices are sent to the account contact email address only

b, Your hosting account has not expired - Try logging into your account via the control panel and check the date (HSpshere) or check the Client Portal (Cpanel/Plesk/DirectAdmin/HELM/DotNetPanel)

c, Check out the Announcements and Notices on the Support Service at https://status.astutium.com to see if there is any current work being carried out

d, Verify it is down with an independent source - try Down For Everyone?

Over 99% of reports of "my site is down" are faults with your machine, your network, or your ISP and not anything related to the hosting service



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