Knowledgebase

Test POP3 access

Testing to see if you can access our POP3 mail servers

 

Open a command prompt, you can do this via...

 

Start > Run > Type "cmd" and press "Enter"

 

(Note: If "cmd" does not work please try "command")

 

A black window will appear - in this window type the following...

 

telnet mail.dc-servers.com 110

 

(NOTE: If you get any prompts about telnet trying to access the internet please allow it)

 

If you receive a line similar to this...

 

+OK <12768.1091519608@mail.dc-servers.com>

 

Then you are OK - please type "quit" and press enter

 

If you get a connection error or do not see the above then you cannot access our server, please check your firewall settings and network - you may also want to try a trace route - please see this KB Item for details.

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