Articles - Frequently Asked Questions, Information, How-To's and Articles
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When I try to send mail I get the message "553 sorry, that domain isn't allowed to be relayed...
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There are a few types of resource limit that our system will automatically email you about......
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If you are having problems sending email and you are getting an error with details like this in...
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If you are prompted for a username and password when trying to access your admin folder please...
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If you are having problems receiving email please check the following... :: Check your mailbox...
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If you are having trouble sending email using Eudora as your email client, you may need to try...
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Change control panel & FTP passwords... Login to the client portal at...
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We are recommending all clients to use port 587 for SMTP services, if you need help on how to...
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How to change your hosting plan and billing period in H-Sphere Accounting/Billing and Package...
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How to create email forwarders in H-Sphere This tutorial assumes that you've already logged into...
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How to create a MySQL database in H-Sphere This tutorial assumes that you've already logged into...
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How to create an email autoresponder in H-Sphere This tutorial assumes that you've already...
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How to create an email alias in H-Sphere This tutorial assumes that you've already logged into...
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Creating redirect pages (URLs).. Please also see... How to create a redirect (PHP) How to...
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I am getting a message like this... Directory Listing DeniedThis Virtual Directory does not...
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Doing a trace route to our servers (Based on MS Windows) Open a command prompt, you can do...
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4How to change your contact information in H-Sphere Now let's learn how you can change your...
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I am getting an error - 426 Connection closed; transfer aborted - when uploading files to my...
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You can either do this in your control panel or via this link... ...
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How can i upgrade / downgrade my account You are able to upgrade / downgrade your account via...
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If your web browser supports FTP you can access your web sites FTP files by using a URL like...
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For your security we only accept cancellations through authenticated online systems. If you...
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How do I create a email account? You can create two different kinds of email account - you can...
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To remove all mails from a mailbox (hSphere control panel only).1) Log into webmail at...
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How do I enable stats? If you would like to enable stats for your website we recomend enabling...
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How do I use Google Apps for my email service from HSPhere ? To switch to using google hosted...
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If you want to upgrade or downgrade your hosting plan, you can do this by logging in to your...
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If you are running Outlook Express on a Mac ytou may have problems using SMTP Authentication...
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AntiSpam allows to trace, filter out and delete spam messages coming to your mailbox. The...
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Sometimes you may need to find out your IP address or may need to provide it to us - you can find...
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To save space on the server, you may want to edit your email client setting to auto delete email...
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If you have setup a protected folder using WebShell and wish to remove the protection now, you...
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If you wish to use our SMTP servers to send email from your email client you will have to be...
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In this artile there are two example, one to protect against image hotlinking and another to...
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I am getting spam mail If you are getting unmanagable ammounts of spam mail, we recommended that...
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This will usually be one of two reasons... 1 - Your ISP does not allow external SMTP...
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I have uploaded my web files but they are not showing First thing to do is make sure you have...
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To register new domains and transfer your domain names to us go to our Domain Registrations page...
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I'm having troubles making payment If you are having problems with making payment for your...
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You can get a reminder via https://dc-hosting.com/userpw.asp or from the control panel login page
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Unfortunately this is a common occurrence, where spammers, viruses and worms spoof email from...
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Mail hosted externally... If you have your web site hosted with us, but have your email service...
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Managing MySQL databases with PHPMyAdmin in H-Sphere This tutorial assumes that you've already...
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How to manage FrontPage extensions in H-Sphere This tutorial assumes that you've already logged...
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Sign up for the new Linux hosting plan of your choice (Personal-2 is the equivalent...
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How to edit your AntiSpam settings in H-Sphere This tutorial assumes that you've already logged...
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My email has stopped working... If your email account has suddenly just stopped working it might...
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The connection to the server has failed. Account: '', Server: 'mail.mydomain.com', Protocol:...
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Password protecting a site or directory in Webshell4...
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If you are running Windows XP or higher and are having problems with FTP please try stopping the...
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Shared SSL gives a URL like https://whatEverYouLike.seceure-web-sites.com/This secure URL will be...
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There are two types of SSL service available, shared SSL and dedicated SSL, to explain the...
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Testing to see if you can access our POP3 mail servers Open a command prompt, you can do...
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Testing to see if your ISP allows you to use external SMTP servers Open a command prompt,...
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If I use WebShell ("File Manager" from the control panel) to transfer files from one place on...
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How to login to webmail from H-Sphere This tutorial assumes that you've already logged into your...
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How to use WebShell in H-Sphere This tutorial assumes that you've already logged into your...
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Every service has it's own nameserver settings, please ensure you use the nameservers appropriate...
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Included on Personal-2 plans and above. The natural database of choice when working with PHP,...
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One of the world's most popular programming languages, included with every hosting account. PHP...
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A must-have tool for anyone who uses MySQL databases. This excellent web application...
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On Windows it is... D:hshome<YourFTPUserID> On linux it is... ...
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This is generally limited by your mailbox size and how much free space you have. But you...
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Urchin Visitor Web Statistics / Analytics Urchin is an optional (chargeable) addon for Hsphere...