article icon 553 sorry, that domain isn't allowed to be relayed thru this MTA
When I try to send mail I get the message "553 sorry, that domain isn't allowed to be relayed...
article icon Approaching resource limit
There are a few types of resource limit that our system will automatically email you about......
article icon Can't send mail - spamhaus
If you are having problems sending email and you are getting an error with details like this in...
article icon Cannot access osCommerce admin folder.
If you are prompted for a username and password when trying to access your admin folder please...
article icon Cannot receive email...
If you are having problems receiving email please check the following... :: Check your mailbox...
article icon Cannot send email using Eudora
If you are having trouble sending email using Eudora as your email client, you may need to try...
article icon Change control panel & FTP passwords
Change control panel & FTP passwords... Login to the client portal at...
article icon Change SMTP port in Outlook Express
Change SMTP port in Outlook Express...
article icon Change SMTP port...
We are recommending all clients to use port 587 for SMTP services, if you need help on how to...
article icon Changing your billing information
Changing your billing information...
article icon Changing your email password
Changing your email password...
article icon Changing your hosting plan & billing period
How to change your hosting plan and billing period in H-Sphere   Accounting/Billing and Package...
article icon Creating & transferring a domain
Creating & transferring a domain...
article icon Creating a catchall email account
Creating a catchall email account...
article icon Creating a domain alias (pointer)
Creating a domain alias (pointer)...
article icon Creating a mail forwarder (redirect)
How to create email forwarders in H-Sphere This tutorial assumes that you've already logged into...
article icon Creating a MySQL database
How to create a MySQL database in H-Sphere This tutorial assumes that you've already logged into...
article icon Creating a subdomain
Creating a subdomain...
article icon Creating an autoresponder
How to create an email autoresponder in H-Sphere This tutorial assumes that you've already...
article icon Creating an email alias
How to create an email alias in H-Sphere This tutorial assumes that you've already logged into...
article icon Creating custom error pages
Creating custom error pages...
article icon Creating FTP subaccounts (Linux only)
Creating FTP subaccounts (Linux only)...
article icon Creating redirect pages (URLs)
Creating redirect pages (URLs).. Please also see... How to create a redirect (PHP) How to...
article icon Deleting a domain
Deleting a domain...
article icon Directory Listing Denied / Changing default index page / You are not authorized to view this page
I am getting a message like this... Directory Listing DeniedThis Virtual Directory does not...
article icon Doing a trace route
Doing a trace route to our servers (Based on MS Windows)   Open a command prompt, you can do...
article icon Editing your contact information
4How to change your contact information in H-Sphere Now let's learn how you can change your...
article icon Getting an error when uploading files
I am getting an error - 426 Connection closed; transfer aborted - when uploading files to my...
article icon How can I change my email password in HSphere?
  You can either do this in your control panel or via this link...  ...
article icon How can i upgrade / downgrade my account
How can i upgrade / downgrade my account You are able to upgrade / downgrade your account via...
article icon How can I use my web browser to access
If your web browser supports FTP you can access your web sites FTP files by using a URL like...
article icon How do I cancel / close my account?
For your security we only accept cancellations through authenticated online systems. If you...
article icon How do I create a email account?
How do I create a email account? You can create two different kinds of email account - you can...
article icon How do I empty a mailbox using webmail (hSphere)?
To remove all mails from a mailbox (hSphere control panel only).1) Log into webmail at...
article icon How do I enable stats?
How do I enable stats? If you would like to enable stats for your website we recomend enabling...
article icon How do I use Google Apps / GoogleMail /Gmail for my domains email service through HSPhere ?
How do I use Google Apps for my email service from HSPhere ? To switch to using google hosted...
article icon How to change your hosting plan
If you want to upgrade or downgrade your hosting plan, you can do this by logging in to your...
article icon How to configure SMTP Authentication with Outlook Express on a Mac
If you are running Outlook Express on a Mac ytou may have problems using SMTP Authentication...
article icon How to configure SPAM Protection
AntiSpam allows to trace, filter out and delete spam messages coming to your mailbox. The...
article icon How to create a mailbox
How to create a mailbox...
article icon How to enable SPF (Sender Policy Framework)
How to enable SPF (Sender Policy Framework)...
article icon How to find out your IP address
Sometimes you may need to find out your IP address or may need to provide it to us - you can find...
article icon How to make Outlook auto remove mail from the server
To save space on the server, you may want to edit your email client setting to auto delete email...
article icon How to remove protected folder (remove .htaccess)
If you have setup a protected folder using WebShell and wish to remove the protection now, you...
article icon How to setup SMTP Authentication
If you wish to use our SMTP servers to send email from your email client you will have to be...
article icon How to stop hotlinking on Linux accounts
In this artile there are two example, one to protect against image hotlinking and another to...
article icon How to switch off auto responders
How to switch off auto responders...
article icon How to switch off email catch all...
How to switch off your email catch all...
article icon I am getting spam mail
I am getting spam mail If you are getting unmanagable ammounts of spam mail, we recommended that...
article icon I cannot send / receive email
This will usually be one of two reasons...   1 - Your ISP does not allow external SMTP...
article icon I have uploaded my web files but they are not showing
I have uploaded my web files but they are not showing First thing to do is make sure you have...
article icon I was a DC-DOMAINS.com (dc domains .com) customer - how do I manage, update, see or renew my domain ?
To register new domains and transfer your domain names to us go to our Domain Registrations page...
article icon I'm having troubles making payment
I'm having troubles making payment If you are having problems with making payment for your...
article icon I've lost my username/password
You can get a reminder via https://dc-hosting.com/userpw.asp or from the control panel login page
article icon Looks like spam sent from my email address? Setup SPF...
Unfortunately this is a common occurrence, where spammers, viruses and worms spoof email from...
article icon Mail hosted externally (Remote MX)...
Mail hosted externally... If you have your web site hosted with us, but have your email service...
article icon Managing a MySQL database using phpmyadmin
Managing MySQL databases with PHPMyAdmin in H-Sphere This tutorial assumes that you've already...
article icon Managing FrontPage Extensions
How to manage FrontPage extensions in H-Sphere This tutorial assumes that you've already logged...
article icon Migration from DC-Hosting Windows to Astutium Linux plans
  Sign up for the new Linux hosting plan of your choice (Personal-2 is the equivalent...
article icon Modifying your AntiSpam settings
How to edit your AntiSpam settings in H-Sphere This tutorial assumes that you've already logged...
article icon My email has stoped working ...
My email has stopped working... If your email account has suddenly just stopped working it might...
article icon Outlook Error 0x800CCC80 when sending email.. Unable to send email - no connection to mailserver on port 25.
The connection to the server has failed. Account: '', Server: 'mail.mydomain.com', Protocol:...
article icon Password protecting a site or directory in Webshell4
Password protecting a site or directory in Webshell4...
article icon Problems FTPing / Slow FTP
If you are running Windows XP or higher and are having problems with FTP please try stopping the...
article icon Setup email account in Outlook Express
Setup email account in Outlook Express...
article icon Shared SSL
Shared SSL gives a URL like https://whatEverYouLike.seceure-web-sites.com/This secure URL will be...
article icon SSL Services
There are two types of SSL service available, shared SSL and dedicated SSL, to explain the...
article icon Test POP3 access
Testing to see if you can access our POP3 mail servers   Open a command prompt, you can do...
article icon Test to see if your ISP blocks external SMTP
Testing to see if your ISP allows you to use external SMTP servers   Open a command prompt,...
article icon Traffic Quotas
If I use WebShell ("File Manager" from the control panel) to transfer files from one place on...
article icon Trust Logo
Implementing a TrustLogo into your Website...
article icon Using Webmail
How to login to webmail from H-Sphere This tutorial assumes that you've already logged into your...
article icon Using WebShell4
How to use WebShell in H-Sphere This tutorial assumes that you've already logged into your...
article icon What are your name servers?
Every service has it's own nameserver settings, please ensure you use the nameservers appropriate...
article icon What is MySQL?
Included on Personal-2 plans and above. The natural database of choice when working with PHP,...
article icon What is PHP?
One of the world's most popular programming languages, included with every hosting account. PHP...
article icon What is phpMyAdmin?
A must-have tool for anyone who uses MySQL databases. This excellent web application...
article icon What is the full file path to my webspace
On Windows it is...   D:hshome<YourFTPUserID>   On linux it is...  ...
article icon What is the maximum size of email/attachments I can receive?
This is generally limited by your mailbox size and how much free space you have. But you...
article icon What is Urchin Web Stats ?
Urchin Visitor Web Statistics / Analytics Urchin is an optional (chargeable) addon for Hsphere...
article icon Where can I find the control panel?
https://cp.dc-servers.com/psoft/servlet/psoft.hsphere.CP
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