Knowledgebase

Why can I not add any more email accounts?

Within the Plesk control panel you have the ability to assign the resources (Email Addresses, Diskspace, Bandwidth, Databases, Autoresponders etc) however you choose amongst the domains in your hosting plan.

You allocate these resources by using the Limits link in the control panel:

• Login to Plesk.
• Select the domain you wish to update.
  This will show you the current resources assigned and used.
• Click on Limits.
• Adjust as required.
• Click OK when finished.

Specific Example

My hosting account says 25 e-mail accounts. I currently use 21 so why does it say I can not add any more? No of email addresses in plan - 25 No allocated to domain1 : Mailboxes 9 No allocated to domain2 : Mailboxes 12 No allocated to domain3 : Mailboxes 2 No still available to allocate : 2 Go to the domain you wish to assign them to and click on *limits* to allow the use of the remaining 2 email accounts to that domain.

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