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How frequently do you backup the data on your servers ?
We make daily backups of server configuration files to our SAN, as well as daily, weekly and monthly off site backups to our NAS in another DataCentre.We no longer use tape media (formerly backups were onto a Dell DLT3 MultiChanger) as tapes are fragile, wear out and slow to restore from.
We do *NOT* as a general rule backup customer data unless the Hosting / Colo / Server plan comes with that feature - please check if you are in any doubt.
Archive/Backup services are available as an optional extra - We recommend you *always* have backups yourself of any critical information.
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