Introducing the Astutium Client Portal :Unified:
Previously domain, hosting, server and colocation clients had a variety of systems they must use to access and control various aspects of their Astutium services - separate applications with separate user/password details are needed for support tickets, client area, billing, ordering, transit graphs, automated reboots, as well as for acquired services and taken-over legacy systems.
Our goal is to provide clients with a simple fully-integrated system for managing all aspects of their internet services. Astutium Client Portal - codenamed :Unified: is our new online client-focused management tool now live and constantly being improved based on your feedback.
Astutium :Unified: Development Road-Map/Phases
- Online Ordering / Invoicing / Deployment *LIVE*
- Domain Name Portfolio System *LIVE*
- Shared/Vurtual Hosting Account Management *LIVE*
- Dedicated Server Managemnet - Transit Graphing and Power-Control *LIVE*
- Support Ticket/Tracking Systems and Real-Time Server/Service/Network Status *LIVE*
- Affiliates, Partner/Channel Sales *LIVE*
- Integrated DNS Management *LIVE*
- Hosted Exchange and Outlook Web Access Control *LIVE*
- DataCentre Access Requests *LIVE*
- Virtual Server and Cloud Server Automation *LIVE*
- VPN Connection Security - IN PROGRESS
- Full CDN Deployment (Worldwide Content Delivery Network) - IN PROGRESS
Astutium :Unified: Benefits
- Offer clients a single location for management of their account
- Provide at-a-glance "Dashboard" with lists of domains, services, servers, colo and transit
- Centralised administrative tasks for both clients and staff
- Quick view server and service status, announcements and maintenance logs
- Online tracking of orders, invoices, payments and refunds
