Articles - Frequently Asked Questions, Information, How-To's and Articles

The simple answer is, yes. However this largely depends on the resources available on your VPS...

No. Our servers are already virtualised and will not perform properly if another virtualised...

We have a large variety of Cloud VPS plans available, but unfortunately we cannot create any...

Many of our Hosting Services come with the ability to run scheduled tasks (known as crontabs) -...

Yes! We have an automated backup system to allow us to restore the Cloud Servers in the event of...

No. Support is available by ticket only, we do operate a live-chat service during office hours...

How to Allow Remote Access to MySQL Server for a User/IP/Database For your...

To view your server password (or reset it) log into the client portal: Click "My Services"...

Our cloud is based on, though not completely dependent on, enterprise-level server hardware. We...

One IP is included as standard. Extra IPs are £2.00 per month each. Justification is required as...

The 'standard' ports for services you may wish to open in your firewall are... FTP | Port 21...

We do not disclose the full hardware specifications of our servers, as they are eachy...

For clients on our Unmanaged services, our SLA is a credit of 1 day's value of the service for...

We aim for a sub-1-hour response time however we do not make a guarantee. If you are stuck...

We support all of the most common Linux distributions, as well as Windows Server 2008. There is...

Some tests were run on Config. 4 during the beta period and the results were similar to a...

Unfortunately these will not be available in the very near future. We have just launched and...

We are so confident in our Cloud Servers that we host our own website on one of our own Cloud...

The infrastructure required to create a platform as resilient as ours is very expensive, and our...

Yes. If you have any issues with IP geolocation of spam blacklists, please contact us by support...